Plain answers backed by official sources
How our housing search service works
Tell us what you need, compare communities and check each provider’s application rules.
How we check our information. Before you apply, confirm application status and unit details with the property or agency.
1. Tell us what you need
Use the housing inquiry to tell us your city, move date, budget, monthly income and household size, plus any rental, credit or background issues. It takes about five minutes. Let us know if you already have a voucher or need a certain feature in the unit. Don’t send ID, bank or medical records with a general inquiry.
2. We go over your needs and build a list
We go over what you sent and look at each community’s screening rules and program before it goes on your list. We aim to send your community list within 24 to 48 weekday hours. That’s a goal, not a promise of a match, an open unit or approval. You can keep using the public finder and official resources in the meantime.
3. Check before you pay
We help with tours and next steps. Before you pay a fee, ask the provider whether the unit is still open, what the fees are and which documents they need. The provider decides eligibility and approval. Being on our list doesn’t prove you qualify.
4. Keep applications and deadlines separate
Sending us a housing inquiry doesn’t count as applying for a voucher, public housing or benefits. Apply through the agency’s official process and save the confirmation. If you’re about to lose your housing or utilities, contact an assistance provider directly.
What it costs and who pays us
Our locating service is free to renters. Participating communities pay us a referral fee. Application fees, deposits and rent come from the property and are separate. Ask for those terms in writing. Look up our license with TREC.